LFLevant Fragrance House

Customer Care

Returns & Exchanges

Customer satisfaction is important to us.

Return Window

Products may be returned within 14 days of delivery, provided that: * The product remains unopened and unused. * The original box, wrapping, and packaging are intact. * The product is returned in its original condition.

Hygiene & Quality

For hygiene and quality reasons, opened, used, or damaged products cannot be returned or exchanged unless the item was received damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of receiving your order and provide clear photographs of the issue.

Refunds

Approved refunds will be processed using the original payment method whenever applicable.